Understanding Resilience 

• What is resilience
• Stress and resilience

Strategies to build resilience

• Live your values
• Change is the only constant
• Self-Belief
• Gratitude and resilience
• Self-Compassion

Managing Conflict in the Workplace

• Sources of conflict
• Dealing with conflict
• Responding to conflict

Communication

• Developing empathetic assertiveness

Key Webinar Details:

Time: 10am - 12pm

CPD Credit: 2 hours

Make sure that you input your CPA member ID as the attendee when booking.

Please note, you cannot claim CPD credit for the same event more than once. Please ensure you have not previously attended this event before purchasing the recording.