CPA Webinar Series
How to Give Constructive Feedback
Sitting down with one of your team and having those difficult conversations about poor performance, a bad attitude or lack of enthusiasm is daunting for many people. However ignoring these problems and hoping that they’ll sort themselves out isn’t the solution. Ineffective feedback can affect productivity levels and ruin the work environment.
During this webinar Sean McLoughney will share his perspective on how to give feedback in a structured and results focused way.
Some key strategies that are explored during this webinar include:
• How to use the BEST Feedback model to achieve desired outcomes, a 4 step approach
• View corrective feedback as a coaching opportunity for the person to change or improve their performance, attitude or behaviour
• Create a feedback culture which is part of the normal productive relationship between manager/leader and team member
• High performance starts with great conversations, how to bring clarity and expectation levels to the conversation
• Keeping ownership of all feedback to your team
Key Event Details
Date: 16th May 2014
Time: 1pm - 2pm
CPE Credit: 1 Hour