Understanding Resilience

• What is resilience
• Stress and resilience

Strategies to build resilience

• Live your values
• Change is the only constant
• Self-Belief
• Gratitude and resilience
• Self-Compassion

Managing Conflict in the Workplace

• Sources of conflict
• Dealing with conflict
• Responding to conflict

Communication

• Developing empathetic assertiveness

Key Webinar Details:

Originally recorded on 12 April 2024

CPD Credit: 2 hours

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